“Nicole,
Thank you for restoring my ring by adding gold to secure the stones again after 20 years of wear. The work you did was undetectable – it looks brand new! You worked magic!… The jeweler who sold it to me offered his solution: rebuild it from scratch (make a new ring), “it won’t look the same” – for $2400!! But I wanted it to look the same – and you did it for 5% of his proposed cost. Thank you so much!”
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Not all repair stories have such economical and happy endings, but we will do our best. Clearly our newest bench jeweler, Nicole, knocked it out of the park on this one!
We will be open Monday the 20th. Come visit, and spend your day off getting a little sparkle!
S.M. writes-
“I brought in a heavy gold bracelet that had belonged to my mom. My dad gave it to her when he returned from a six month tour to the Mediterranean during his 34 year Navy career. They both passed away a year ago. It was difficult to get on and off because the handmade (50 years ago in Greece) clasp stuck. One of your staff took time to exam it, determine the problem and use a tool to carefully file the opening and make it easy to open and close. Now I can wear this bracelet and think of my mom and dad when I wear it, and that means so much to me. I am touched because you took the time to do this simple thing for me and make a difference in my life. Thank you.”
Our clients really love the pieces they purchase from us. Sometimes they love them so much, that they hesitate to take them off, even when they are doing something they know is hard on the ring, like rock climbing!
Recently a couple came into the shop, and they were looking at engagement rings. In explaining that sometimes it is important not to make your ring endure something too rigorous, I used one of my favorite lines- “you love your grandmother too, but you don’t take her white water rafting”.
This particular couple immediately burst into laughter. Turns out they live in Alaska, and their primary business is as wilderness guides for the elderly. Yes, almost every day, they take grandmas white water rafting.
I apologize to all those grandmas I may have underestimated!
