This makes us happy…

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S.M. writes-
“I brought in a heavy gold bracelet that had belonged to my mom. My dad gave it to her when he returned from a six month tour to the Mediterranean during his 34 year Navy career. They both passed away a year ago. It was difficult to get on and off because the handmade (50 years ago in Greece) clasp stuck. One of your staff took time to exam it, determine the problem and use a tool to carefully file the opening and make it easy to open and close. Now I can wear this bracelet and think of my mom and dad when I wear it, and that means so much to me. I am touched because you took the time to do this simple thing for me and make a difference in my life. Thank you.”