S.B. of Portland writes-
“I just wanted to send a quick to thank you for your recent service.
My husband & I researched your services online and we were both extremely impressed with your philosophy and knowledge. He and I then visited you on Saturday (12/4) we came in with a semi-mount and a diamond hoping that you could set it in time for my birthday (12/13).
Nina greeted us when we walked in. She was absolutely fabulous to deal with! She is without a doubt the most personable and knowledgeable representative that I have ever met at a jeweler! She even educated me on the care for my particular setting to make certain that I knew how to avoid costly repairs and helped me set expectations for possible upkeep and costs in the future. Her demeanor and care instantly put as at ease which is so extremely important – it is hard to find a jeweler that you can trust!
She mentioned that due to the Christmas holiday it may be about 2 weeks before you could get it back to us. My husband mentioned that it was a birthday gift that he was hoping to have to me by 12/13. She made a note and said that she would do her best.
I received a call today (12/7) that the ring was ready! I could not believe how fast you were able to help us! My husband and I just got back from picking it up. I literally cannot stop smiling! The workmanship is beyond compare! It is impeccable! I cannot tell you how pleased I am there just do not seem to be words to describe how wonderful it looks! And I have to say again how impressed we were with the staff there. Everyone has been so incredibly kind to us. We have found a new jeweler for all of our needs and we will recommend you to all of our friends!
Thank you from the bottom of our hearts! Have a wonderful holiday season! Our best to you and yours!”
S. and J.B.